Global Chromecast Outage: Users Left in the Dark

Last Updated: 11 March 2025By Tags: , , , , ,

Massive Chromecast Outage: Global Failure Causes Frustration Among Users

On Sunday, March 10, 2025, Chromecast devices worldwide suddenly stopped working, leading to widespread frustration among users. The issue appears to have affected multiple generations of Chromecast devices, but Google has not yet officially confirmed the cause.

What Happened?

Users reported that their Chromecast devices suddenly stopped functioning, displaying the error message “Untrusted device” when attempting to cast content. The issue arose simultaneously in many locations worldwide, indicating a central fault rather than individual device problems.

Google has acknowledged the issue and is investigating a solution. However, users have been advised not to attempt a factory reset, as this does not resolve the problem and may worsen the situation.

Which Countries Are Affected?

Reports of outages have come from:

  • United States
  • United Kingdom
  • Sweden
  • Germany
  • Australia
  • Canada
  • France
  • Japan
  • Brazil
  • India

This indicates that the issue is global, affecting users across Europe, North America, South America, and Asia.

Which Chromecast Models Are Affected?

Google has not yet published a complete list of affected devices, but users report issues with the following models:

  • Chromecast (2nd Generation) (2015)
  • Chromecast Audio (2015)
  • Chromecast (3rd Generation) (2018)
  • Chromecast Ultra (2016)
  • Chromecast with Google TV (HD & 4K) (2020, 2022)

Older Chromecast generations seem to be less affected, but there are isolated reports of first-generation devices experiencing similar issues.

What Not to Do?

Google has issued a clear warning against the following actions:

  • Do not perform a factory reset – This may permanently lock the device or render it unusable until a fix is available.
  • Do not manually downgrade the firmware – Installing an older firmware version may cause additional issues.
  • Do not reconfigure your network settings – The issue lies with Google’s systems, not with your local network.

What Should You Do Instead?

  • Wait for an official update from Google. The company has confirmed they are working on a fix.
  • Keep your device connected. A potential automatic update may be pushed once the issue is resolved.
  • Follow Google’s support forums and official Twitter account for real-time updates.

When Will the Problem Be Fixed?

Google has not provided an official timeline for resolving the issue. Since the problem appears to be related to software and authentication systems, a patch could be released in the coming days. However, if the issue requires significant infrastructure changes, the fix may take longer.

Users are advised to remain patient and stay updated through Google’s official channels.

Summary

  • Chromecast devices worldwide have stopped working, displaying the error “Untrusted device.”
  • Multiple generations of Chromecast are affected, including Chromecast Audio and Chromecast with Google TV.
  • Users in the U.S., Europe, Australia, Canada, Japan, Brazil, and India are impacted.
  • Google warns against factory resets and manual troubleshooting.
  • No official fix yet, but Google is working on a solution.

Follow the Latest Updates:

We will continue monitoring the situation and update this article as more information becomes available.

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